• Report: #1131414

Complaint Review: safecart

  • Submitted: Mon, March 17, 2014
  • Updated: Fri, April 25, 2014

  • Reported By: richardt — somers point New Jersey
, Select State/Province USA

safecart internet company selling drivers safecart: do not order anything! enter

*UPDATE Employee: SafeCart Order

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to whom it may concern,
i write this as a warning to anyone who is looking for free driver downloads on any of the sites such as dell and intel. not there is anything wrong with these sites. it is just  there are too many other internet services who post their links on them to confuse anyone seeking help.
this is the case with me. i had just got a dell computer online for $50. and it works great.  problem is it had issues with its audio driver. so i sort help on the dell website. sure enough i got the info on some drivers that can be downloaded. so i preceeeded to download them.  when i hit the link it took to me to safe cart. 
safecart was charging me for drivers to be downloaded  for a total of 49.98. so  i used paypal to pay for it. and as it downloaded. the site that i downloaded from cancelled.. i checked my DSL. and it was connected.  i learned that when the downloaded was completed. it never downloaded the software that i purchased.
i filed a dispute with paypal. and gave them the info. (enclosed).  however safecart denied that i sent them any payment whatsoever.
so i learned a hard lesson. to be careful not to pay for any  download software unless i do a background check.
don't get me wrong. i know there are a few good companies out there. but it these other companies that spoil online shopping. and btw i did fix my dell computer by purchasing a driver restore cd for it on Amazon.
i lost some money. money i could of use for something else. and like i said it was a hard lesson. one i want to share as a warning. 

This report was posted on Ripoff Report on 03/17/2014 10:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/safecart/Select-StateProvince/safecart-internet-company-selling-drivers-safecart-do-not-order-anything-enter-1131414. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

SafeCart Order

AUTHOR: CustomerSupport - ()

Hello Richardt,

SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com.

Warm regards,


SafeCart Customer Service



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