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  • Report: #1018848

Complaint Review: safecart

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  • Submitted: Fri, February 22, 2013
  • Updated: Mon, March 04, 2013

  • Reported By: bob — Spring Texas United States of America
safecart
Internet United States of America

safecart PC Power Speed looked at site, was charged unauthorized for protection software, then charged twice at JCPenney the very next day. total rip-off of $360.00 plus new card fees and frustration to the extreme! Internet

*UPDATE Employee: SafeCart Charge

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I looked at a PC Power Speed site and they wanted to charge me.  I declined and was charged anyway!  The very next morning, our credit card was charged with two unauthorized charges at J C Penney!  This has cost us over $360.00, fees for new cards, contacting all auto payments with various companies i.e. auto insurance, bills on auto pay, etc...This is a Rip-Off and they not only don't provide the service they advertise; they charged all other kinds of unauthorized purchases on that same credit card!   

This report was posted on Ripoff Report on 02/22/2013 06:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/safecart/internet/safecart-PC-Power-Speed-looked-at-site-was-charged-unauthorized-for-protection-software-1018848. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

SafeCart Charge

AUTHOR: CustomerSupport - (Canada)

Hello,

SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at customerservice@safecart.com.

Warm regards,
Kristy
SafeCart Customer Service
www.SafeCart.com
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