Safeguard Properties Scandalous Valley View Ohio

This is the absolute pond scum of preservation companies. They will do whatever they can to suck you in, treat you great for the first 6-12 months then all of a sudden things change. Chargebacks, invoice cuts, settling with home owners on false claims without giving the contractor any input. In 12 months time they STOLE $40,000 from our company on bogus chargebacks, unpaid invoices, fraudulent claims, etc. To many companies this may not seem like much but we are small, about 1/4 million a year in revenues. This does not count the many unpaid trips to provide bids for work only to find out the work is awarded to another contractor who does a half assed job and then they try to blame you, even charge you back for the other contractors shoddy work. We were charged back $15000 for a roof repair that we bid but were not awarded the work. We called from site with an active leak and were told to tarp the roof, which we did, but 2 months later another contractor is awarded the job of putting a new roof on and we were charged back because we tarped it instead of repairing it. (The allowable for the repair was $600!)

On another occasion we were charged back $1500 for a bogius claim a home owner made that we allegedly took $15000 worth of lawn equipment and tools. The work order was an eviction and the Sheriff was with us the whole time we were there, our pictures proof the equipment was not there, yet Safeguard takes it upon themselves to settle out of court with the homeowner for $1500 and took it right out of our check. Impossible to dispute because they wont return phone calls and give you fake email addresses to send your dispute to. When an invoice does not get paid they refuse to give you the correct name and number of the accounting department in order to inquire about it then once the grace period expires you magically get a response saying it is too late to bill for the work. Yeah right, these crooks are collecting from the banks and keeping the money. I bet if they were audited the whole company would collapse do to the embezlement. Oh and they will file fraudulent police reports of vandalism in order to collect insurance money for items that were never stolen and possible never there.

I was sent more than once to file a police report for theft of copper, ac units, water heaters, etc that were never stolen. On one particular house I know for certain that it never had central air. The furnace was not prepped for it, no a-coil, no line sets, no holes or provisions for the line sets yet I was forced to make a police report that it was stolen. I made sure the officer put in the report that to the best of my knowledge no ac unit had ever been present. What did they do? Sent another contractor who was ok with lying, filed a new report and used it to collect the insurance!!!! If it were ever questioned the poor contractor would be liable for filing a false report and possibly insurance fraud. Now that we have opted to no longer utilize them, it is just getting worse. Daily chargeback letters, false accusations, anything they can think of to retain our money. They act as if they are judge, jury, and executioner.