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Report: #1177255

Complaint Review: Saferwholesale Inc - Joliet Illinois

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  • Reported By: Jim — Rochester New Hampshire
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  • Saferwholesale Inc 2108 McDonough St Joliet, Illinois USA

Saferwholesale Inc Great Sports Inc. Brken wind guard on shippment Joliet Illinois

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On Marchder a Tiger Trike ( which is really an Ice Bear motorcycle). I was told 4 to 6 weeks to deliveryWhen May came and no motorcycle was delivered I contacted the company (which can only be done by email to cutomer service) I was sent to backorders who gave me one excuse after another of why it was not here. I contacted the Better Business Bureau after I request a refund which Saferwholesale does not allow. Of course Saferwholesale did not respond tothe BBB email concerning my dispute with them. Finally, I sent a certified letter to Gary Briden the CEO complaining bitterly about his company and their treatment of me. He did not have the courtesy to contact me personally. He had  backorder contact me again and fortunately Dan called me and kept me in the loop from the middle of July until Aug 1st when my Triger Trike finally arrived. 

On August 6th I notified cusotmer service the wind guard was broken in shippment. I also notified the shipping company. A UPS tracking number was issued by customer service but as of this date it has not been used to ship me a new wind guard. I have emailed customer service a number of times with no responce. I have emailed support and have not received any responce from them as well.

I would not recommend this comapny to anyone. 

I will know be writing to the Govenor of Illinois complaining about this comapny.

This report was posted on Ripoff Report on 09/16/2014 04:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/saferwholesale-inc/joliet-illinois-60436/saferwholesale-inc-great-sports-inc-brken-wind-guard-on-shippment-joliet-illinois-1177255. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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