- Report: #267338
Report - Rebuttal - Arbitrate
Complaint Review: Sage Ryder - Projector Lamp Center
Sage Ryder - Projector Lamp Center4060 Peachtree Rd Suite D-334 Atlanta, Georgia U.S.A.
Sage Ryder - ProjectorLampCenter Took my money under false pretenses ripoff Atlanta Georgia
*Author of original report: Issue NOT resolved
*UPDATE Employee: Customer needs to contact Projector Lamp Center.....Situation has been resolved
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I called them and told them I had cancelled the order and no longer needed it. At this point they seemed very friendly and sent me a Fed Ex label to send it back to them and promised they would issue the credit to my account as soon as I verified it had been shipped to them. The Fed Ex shipping and receipt verification were sent to them as evidence that they got it back.
Six weeks later, I have sent 2 emails and have had 6 phone calls with their customer service rep, inside sales rep, and the inside sales manger, and finally a phone voice mail message to their VP of sales and service AND I still have not gotten my $515 back and doubt I ever will. I am filing a complaint with VISA today.
I am convinced by their actions and numerous postings I have found in public forums on the internet that this company is operating in an illegal manner.
This report was posted on Ripoff Report on 08/14/2007 07:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sage-Ryder-Projector-Lamp-Center/Atlanta-Georgia-30319/Sage-Ryder-ProjectorLampCenter-Took-my-money-under-false-pretenses-ripoff-Atlanta-Georgi-267338. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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