- Report: #1131097
Report - Rebuttal - Arbitrate
Complaint Review: Salie Mae
Salie MaeP.O. BOX 9500 Wilkes Barre, PA , Select State/Province USA
Salie Mae Rip off Wilkes Barre, PA PA
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I have received an email from Sallie Mae stating I owe $205.89 and it is due on 04/09/2014. I was told that the collection calls would not stop or anything like that until the $205.89 gets paid. They said that I have until April 9,2014 to pay it or it would go back into collections. I called them in early March to pay for February, March and April. They charged me $14.00 to pay with a prepaid credit card for a fee. On March 10, 2014, the transaction went through. I called Sallie Mae and this Towel Head said that I have to pay again because the transaction went through but it went for the the wrong loans. They couldn't transfer it or anything. I told them I would pay them again the same amount even though it is pointless. This guy told me that they I can go through a forbearance. I told him I didn't want that and enough of these circle games. I shouldn't have to pay the same bill 2x. He said it could damage my credit report and things like that. I told him I got accepted for FAFSA. I told him that this is the first time that this happened. I had used my credit card to pay Allied Interstate, Integrity, and ECMC all along. My credit card expires in April but the lady I talked to from Allied Interstate told me to call her back in April for the new card number so the transactions can get paid again. She offered me a settlement, but I told her I don't have the money. I would rather pay it off in full and get over with. I talked to Sallie Mae and they said starting in May I would be paying about $68.63 in May becasue the payments are 109 payments all together. It is bad enough I got scammed for a school that closed down which was Sanford Brown Institute in Springfield, MA but to threaten with collections and to have it on my credit report again is just stupidity. Customer Sercice needs to get their heads out of their a**es and do their jobs correctly the first time and correctly so people won't go through this again.
This report was posted on Ripoff Report on 03/16/2014 03:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Salie-Mae/Wilkes-Barre-PA-Select-StateProvince-18773-9500/Salie-Mae-Rip-off-Wilkes-Barre-PA-PA-1131097. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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