• Report: #785682

Complaint Review: salviaextracts.com

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  • Submitted: Thu, October 06, 2011
  • Updated: Thu, October 06, 2011

  • Reported By: M.S. — PL Minnesota United States of America
salviaextracts.com
2420 Sand Creek Road Brentwood, California United States of America

salviaextracts.com Sent me the wrong product and won't return e-mails Brentwood, California

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I ordered the Expert Pack from Salviaextracts.com for $93.99. They sent me the Explorer Pack, which sells for $43.99. I attempted to contact them as soon as I realized I had received the wrong product and they have not responded at all.

In my e-mails to them, I included my order number (in the subject line) and the package tracking information in the body of my e-mails, so I know my e-mails would not have gotten "lost" or "overlooked" by them.

I can understand that accidentally shipping the wrong product can happen. I can not accept a company blatantly ignoring my attempts to contact them.

Salviaextracts.com has all of my contact information. If they want to make things right, I will have no issue with giving them a positive review. Until then, I would have to recommend avoiding buying anything from this company!!

This report was posted on Ripoff Report on 10/06/2011 04:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/salviaextractscom/Brentwood-California-94513/salviaextractscom-Sent-me-the-wrong-product-and-wont-return-e-mails-Brentwood-Californ-785682. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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