• Report: #964408

Complaint Review: sammydress

  • Submitted: Sat, November 03, 2012
  • Updated: Sat, November 03, 2012

  • Reported By: terialicia — humble Texas United States of America
sammydress
AD:FLAT/RM 15B 15/F CHEUK NANG PLAZA 250 HENNESSY , Select State/Province Hong Kong

sammydress I ordered clothes from this site and 3wks have gone by and i still havent recieved it. I tried calling to speak with a mang. but they will not put a mang.on the phone hong kong

*REBUTTAL Owner of company: Solution for The Items You Haven't Received

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I ordered clothes from this store and about three weeks have gone by and I still haven't recieved it. I tried calling to speak to a manager but they will not put a manager on the phone

This report was posted on Ripoff Report on 11/03/2012 10:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/sammydress/-Select-StateProvince-/sammydress-I-ordered-clothes-from-this-site-and-3wks-have-gone-by-and-i-still-havent-reci-964408. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Solution for The Items You Haven't Received

AUTHOR: nancy - (USA)

 

Dear Customer,

I want to start by extending our thanks to you for providing your extremely valuable feedback to us.

I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.

 

Please kindly contact us by browsing:

 

this link: http://www.sammydress.com/m-article-id-12.htm

 

 Have you ever received your items so far?

We can check it for you, would you minding sending us your order number and detailed information so that we can resolve the issue ASAP?

We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.

Sammydress Customer Service

http://www.sammydress.com/

 

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