sammydress Sammydress.com took money no product bogus tracking Internet

Dear KatRaventhorne,

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.

We want to resolve this issue in a appropriate way to your satisfaction.Unfortunately,we cannot find your order record in our system right now.In order to resolve this issue,please contact us in the link:http://www.sammydress.com/m-article-id-12.htm to offer us your order number and stated the issue in detail.Please rest assured that we would offer you the right resolution on your issue.

Again, I am sorry for the frustration this has caused you and hope that this will set things right.

Thank you again for bringing these matters to our attention.

Best Regards
Sammydress Customer Service  

 This is from over a year ago and you are just now responding? I don't have the information for the specific order but NO I never received the products or a refund

Dear Customer，

We're extremely grateful for your constructive feedback.

Let us start by apologizing personally for your experience.  We really want to work with you to make this right

Have you received your items? How about the refund, have you receivd it?

Would you minding sending us your order number and detailed information so that we can resolve the issue ASAP?

Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.

Sammydress Customer Service

http://www.sammydress.com/