Complaint Review: SAMSUNG REPAIR CENTER,RSI - Plano Texas
- SAMSUNG REPAIR CENTER,RSI 2901 SUMMIT AVE SUITE 100 Plano, Texas USA
- Phone: 888--98-7-4357
- Web:
- Category: Cellular Phone Companies
SAMSUNG REPAIR CENTER,RSI LCD screen cracked in direct sunlight. I sent my phone to samsung and they claim it has Liquid damaged on PBA components Plano Texas
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Samsung Galaxy S2 LCD screen cracked after being in direct sunlight. I work outside so my phone is with me. Called Samsung to report the defect to the manufacture. The reply i got was it was an extreme weather condition. I complained more and they sent me a repair ticket and shipping info. This phone is only 6 months old.still under the manufacture warrenty. This is a lame finding for liquid damage if the LCD screen cracked.
Repair Status
Ticket Number | |||
---|---|---|---|
current status | |||
service requested date | customer's unit received date | ||
expected repair date | completed date | ||
ship date | tracking no. (to samsung) | 1Z6VF6378790915461 | |
carrier name | tracking no. (from samsung) | 1Z6VF6370299166226 | |
message from samsung |
This report was posted on Ripoff Report on 07/08/2013 08:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/samsung-repair-centerrsi/plano-texas-75074/samsung-repair-centerrsi-lcd-screen-cracked-in-direct-sunlight-i-sent-my-phone-to-sams-1065170. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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