- Report: #1129171
Report - Rebuttal - Arbitrate
Complaint Review: samsung usa
samsung usa85 Challenger Road Ridgefield Park, New Jersey USA
samsung usa food poisoning? we don't care... call back when you find your proof of purchase. Ridgefield Park New Jersey
*Author of original report: thank you
*Consumer Comment: Seems like you are still leaving a few things out
*Author of original report: agreed
*Consumer Comment: A few things here..
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I got sick. very very sick... and when i told this to Samsung... they said they understood, and appologized for the inconveinance... but i had to provide the original proof of purchase or they would not help me. at all!
I purchased a 3200 refridgerator from my local Lowes.
It is a Samsung. looks really nice... has a digital read out of the temperature of the refridgerator and freezer right on teh door, and you can adjust the temperature right there... 1 degree at a time.
unfortunately it doesnt work. my food spoiled three times in less than a year. I got deathly sick the third time.
each time i was told it was fixed... but it wasnt. and it didnt stay cold enough, but worse than that the temperature on the door read correct. and no one would know... and they will get very very very very sick!
I have never felt like i actually wanted to die before, or that i actually was going to... but that was close to the point ... well. moving on.
Samsung service- said to me... they are sorry. and will provide an exchange ! IF I PROVIDE the proof of purchase first!!!!!!!
like i want another petri dish of a refridgerator in my house!!!
I am appaled! i know the law! here in california we have a lemon law that goes beyond what these freaks of business are trying to pull...
and this is a health and safety issue!
AND THIS GREEDY CORPORATE PUKE! should not be allowed to sell any refridgerators in America! ever !
This report was posted on Ripoff Report on 03/07/2014 10:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/samsung-usa/-Ridgefield-Park-New-Jersey-07660/samsung-usa-food-poisoning-we-dont-care-call-back-when-you-find-your-proof-of-purcha-1129171. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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