- Report: #1128873
Report - Rebuttal - Arbitrate
Complaint Review: santander consumer usa
santander consumer usa8585 n stemmons fwy ste 1100 Fort Worth , Texas USA
santander consumer usa drive financial trade-in Fort Worth Texas
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i got a car loan from santanderconsumerusa i was at the end of my payoff, i only had the car for 3 years and the engine and transmission went out Fred Martin auto dealers said they would payoff santanderconsumerusa and i could finance a car with them through another auto lender Fred Martin gave me a few hundred for my car and took my car as a trade in.
Fred Martin did actually what they said and paid off santanderconsumerusa and Fred Martin hauled my car onto their lot than santanderconsumerusa was paid-off and Fred Martin consumed the title to the car in which santanderconsumerusa listed on my account that the trade-in car was paid-off and my balance was zero, in which i printed that inquiry showing Fred Martin had the title to the car and my account was paid-off afterwards santanderconsumerusa cashed the payoff check from Fred Martin, santanderconsumerusa listed my auto loan that i no longer have with them because Fred Martin consumed the title they put the trade-in car on my credit report as a repossession, in which is a flat out lie, this car was a trade-in not a repossession, me and Fred Martin have paperwork proof and receipts that santander was paid-off in full and that my car was never ever repossessed, you can not trade in a car that was repossessed i tried calling santander no resolution got hung up and transferred around they have also closed my website account i registered with them and completely wiped out all my information they ever had for me in their system as if they never gave me a car loan with santanderconsumerusa
This report was posted on Ripoff Report on 03/06/2014 09:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/santander-consumer-usa-/Fort-Worth-Texas-76161/santander-consumer-usa-drive-financial-trade-in-Fort-Worth-Texas-1128873. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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