• Report: #744311

Complaint Review: santander consumer usa

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  • Submitted: Thu, June 23, 2011
  • Updated: Thu, June 23, 2011

  • Reported By: sonyah — lake st louis Missouri United States of America
santander consumer usa
Internet United States of America

santander consumer usa Illegal Repo Internet

*Consumer Comment: Illegal?

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This company attempted to repo my car in May, said past due from a bill in 2009 and 2010, I paid it and retrieved my car. Well this week my car is gone, not even 30 days. I called them and they said for me to file police report.
I know the company is financially strapped and trying to get money anyway they can. Is anyone going through the same thing?
I believe they are attempting insurance fraud, once car is gone, you file insurance claim, and the insurance company sends check to them, once that is complete they will auction car!

This report was posted on Ripoff Report on 06/23/2011 05:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/santander-consumer-usa/internet/santander-consumer-usa-Illegal-Repo-Internet-744311. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment


AUTHOR: Robert - (U.S.A.)

Well this week my car is gone, not even 30 days
If you mean you are late but not 30 days late, there is no law that says you have to be delinquent a certain amount of time before they can reposess your car.  They probably are tired of you being late(previous repos) and didn't want to give you any more time.

As for the whole they repoed your car for the insurance money, that is just plain silly.  You are not going to have the repo company, a finance company, the auction yard, and everyone involved committing insurance fraud for at most a few thousand dollars that they would get on a car.  They would do what they do with everyone else.  Repo the car, get what they can at auction and go after the person for the balance of the loan.

I don't know why they would want you to call the police.  Perhaps it was actually stolen, perhaps it is because by law they had to notify the police of the repo and when you call them they will tell you that it was in fact reposessed.

Have you called the police and give them your theory?  What did they say?

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