• Report: #1012619

Complaint Review: santander

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  • Submitted: Mon, February 11, 2013
  • Updated: Thu, February 14, 2013

  • Reported By: beckyd — kinston North Carolina United States of America
santander
Internet United States of America

santander took paid vehicle Internet

*Consumer Comment: Question

*Consumer Comment: Original contract

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Santander held my auto loan for several years. I was in my last year of payments when I received a statement saying that I owed over 10000.00 on my vehicle. When I inquired I was told I didn't begin the loan until 2007. But I bought my car brand new in 2006. They were missing a years worth of payments. no matter what I did or who I talked to from the Presidents. Office I could not get them to admit th error. The van was worth about 2500.00. They wanted me to pay another 10000.00 after I had already paid 31000.00 for an 18000.00 loan. I refused to pay any more and told them to come get it. Now they are harrassing me. They call and leave messages all day long.

They are now threatening to ruin me credit wise. I'm 50 years old and cant afford the damages to my credit. I cant afford a lawyer but don't know what to do. They are demanding payment in full. I would be willing to pay them the 1400.00 I still owe them. But they wont hear off it. They will never get it at auction and have sent a letter that they will hold me responsible for the remainder. Can anyone help?

This report was posted on Ripoff Report on 02/11/2013 08:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/santander/internet/santander-took-paid-vehicle-Internet-1012619. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Question

AUTHOR: Jim - (USA)

If I understand this, as per you, they claim the contract is really a year longer than you say it is.  You even back this up by saying when you bought the car does not jive with when they say the loan began.  You state you are positive of your facts.  If you are so positive of your case, why are you so willing to give up the car?  As per you, you told them to pick it up.  You say you are concerned about your credit reputation.  Guess what?  You now have a REPO on your credit.  Something just doesn't jive here.  If you are so sure you are correct, why would you so easily give in by allowing them to repo the car?  You say they "held my auto loan for several years".  Does that mean the loan originally was originated by someone else and it was sold to them?  What does your contract say?  What governs this matter is what is in the contract and not what you say or what they say.  How many payments were you supposed to make and how many did you make?  Were you late on any thus generating more earned interest for them?
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#2 Consumer Comment

Original contract

AUTHOR: Dave - (United States of America)

Since calls to them aren't working.  Send them a certified letter demanding that they send you a copy of the original contract. 

You may also want to make a copy of your contract (if you still have it) and send that to them as well. 
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