- Report: #1133258
Report - Rebuttal - Arbitrate
Complaint Review: Santanna Energy Services
Santanna Energy Services2000Town Center, Suite 1900 Southfield , Michigan USA
Santanna Energy Services Charged residential customer four times (4x) the going rate for natural gas Southfield Michigan
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Was offered a low rate for residential natural gas for a period of time. Was fine until this month when received utility bill that was double what it is normally. Current rate of gas per CF is approx. 4.4 Santanna is charging 16.6, duh. So I call them and am told that yes this it the rate as it is now a variable rate? Apparently, you are fixed for a period but then go to a variable with no indication. Live and Learn to read the fine print, though i never received the fine print.
This report was posted on Ripoff Report on 03/24/2014 02:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Santanna-Energy-Services/Southfield-Michigan-48075/Santanna-Energy-Services-Charged-residential-customer-four-times-4x-the-going-rate-for-1133258. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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