Complaint Review: Scanport - City of industry California
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- Author Not Confirmed
- Scanport 19888 Quiroz Court City of industry, California U.S.A.
- Phone: 310-297-5141
- Web:
- Category: Computer Manufaturers
Scanport, driver support , good luck, better luck hitting the lotto
*UPDATE Employee: Scanport Driver Info
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I have been trying for several days now to get an up dated driver for a Scanport SQ 300, The Scanport Web sights are totally worthless, all of their " tech. " pages are down, it takes some kind of " pass word " to talk to anyone.
Absolutely no information on how to get a " pass word ", totally a dead end road..
Finally got a phone # from another source, then another, finally had 6 and all of those were worthless.
Got an Email address, then another , and a few more,, all of those are worthless.
Seems to me no one in that company has a clue of where they are at , but I sure know where they can go.
I don't know if I am satisifed with their product or not, after almost 2 yrs still haven't got it to work .....
This is not a new thing , I have given up several times and tried again. Fineally had enough.
Gary
Nashville, TN
This report was posted on Ripoff Report on 01/30/2002 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/scanport/city-of-industry-california-91789/scanport-driver-support-good-luck-better-luck-hitting-the-lotto-12883. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Scanport Driver Info
AUTHOR: Ashley - ()
SUBMITTED: Wednesday, April 10, 2002
Sorry to hear about the trouble your experiencing in locating a driver for your Scanport SQ300 scanner. Technical assistance is solely handled through email which is Tech@Scanport.com. The sq2.48 and sq2.50 drivers for windows nt, 95, 98 and 98se are available at ftp.scanport.com/scanport/drivers. For
newer operating systems a compatible driver cab be obtained from the following links:
Windows Millennium: sw2.54 driver from
http://www.support.microtek.com/~admin/pcc3.html
Windows 2000 or XP: sw2.60 driver from
http://www.support.microtek.com/~admin/pcc3eppXP.html.
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