- Report: #1089059
Report - Rebuttal - Arbitrate
Complaint Review: Schumacher Cargo Logistics
Schumacher Cargo Logistics550 W. 135th street Gardena, California USA
Schumacher Cargo Logistics Just does not care Gardena California
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Service is terrible. I shipped a car with them a few years ago from Savannah to Le Havre (France). It took months and months and repeated phone calls with no commitment on their part. They told me that if I had shipped it through high traffic ports in Europe (Rotterdam or Antwerp) it would have been much faster.
So this year I shipped my prized possession (1967 Jaguar e-type) originally booked from Savannah to Antwerp. I followed the recommendation on the high traffic port. I shipped it in February. By June i still had no news and was told more or less that I should have read my contract as there is no time commitment on getting it to destination. After much protracted discussions at several levels it got routed to Rotterdam. I got the car in early September (yes over 6 months for supposedly high traffic).
Now the incredibly long delay was a minor problem when you see what arrived. [continued below]....
Schumacher's reaction to all this? Not even an acknowledgement on Schumacher Cargo Logistics part although management was also notified of the terrible condition it arrived in.
I will never use them again and strongly suggest that you stay away from this incompetent outfit altogether.
This report was posted on Ripoff Report on 10/02/2013 07:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Schumacher-Cargo-Logistics/Gardena-California-90248/Schumacher-Cargo-Logistics-Just-does-not-care-Gardena-California-1089059. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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