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Report: #1144985

Complaint Review: Score Sense - Dallas Texas

  • Submitted:
  • Updated:
  • Reported By: Patricia — Wading River New York
  • Author Not Confirmed What's this?
  • Why?
  • Score Sense 4447 North Central Expressway Suite 110 PMB 406 Dallas, Texas USA

Score Sense Credit Reports and Scores www.scoresense.com Score Sense Credit Reports & Scores www.scoresense.com is a SCAM -CANNOT CANCEL TRIAL MEMBERSHIP Dallas Texas

*UPDATE Employee: ScoreSense

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Score Sense www.scoresense.com located in Dallas, TX is a scam.  Paid $1 for 7-day trial membership and UNABLE TO CANCEL MEMBERSHIP DUE TO NOBODY ANSWERING PHONE.  Made several attempts to cancel membership during trial membership period to no avail.  Saw they charged me $29.95 after 7th day and tried to contact them by phone and e-mail.  Finally spoke with a representative and asked for a refund and to CANCEL my membership.  Followed up the following day and was told by a different representative that my membership was NEVER CANCELED, so she went ahead and did it for me and re-issued refund request.  Yesterday I finally got an e-mail from them and they refunded me the $1 for trial membership but REFUSED TO REFUND MY $29.95 WHICH WAS NEVER AUTHORIZED BY ME.  I'm filing a BBB complaint as well.  DO NOT USE THEM BECAUSE YOU WILL NOT BE ABLE TO TERMINATE YOUR 7-DAY "TRIAL."  

This report was posted on Ripoff Report on 05/08/2014 06:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/score-sense/dallas-texas-75205/score-sense-credit-reports-and-scores-wwwscoresensecom-score-sense-credit-reports-amp-1144985. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

POSTED: Friday, May 09, 2014

Hi Patricia,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,

ScoreSense

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