• Report: #1082468

Complaint Review: Score Sense

  • Submitted: Sat, September 07, 2013
  • Updated: Sat, September 07, 2013

  • Reported By: Barbara — Tacoma Washington
Score Sense
4447 North Central Expressway, #110 Dallas, Texas USA

Score Sense Unauthorized Withdrawal From Checking Account Dallas Texas

*Author of original report: Score Sense Unauthorized Withdrawal From Checking Account Dallas Texas

*UPDATE Employee: ScoreSense

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Went to check my credit score and was redirected to Scoresence instead of Free Credit Report.  They said there was a $1 charge to access the information but that it would be refunded.  The agreement said that if you cancelled within 7 day, you would not be charged.  My initial conta ct was on August 29, 2013.  I cancelled by telephone with a company representative on August 30, 2013.  On September 6, 2013 I accessed my checking account and found that Score Sense had submitted the entire monthly charge of $28.85 to my bank for processing. 

My bank cannot stop the funds from processing.  My options are to call Score Sense to see if they will agree to reverse the charges, or I can file a complaint through my  bank.  The funds will not be returned to me until I have a favorable decision. What a bunch of crap.  I will contact the company.  If they do not agree, not only will I file a complaint through my bank. but  I will be contacting the Attorney General's offices in both Washington and Texas to file a complaint.   


This report was posted on Ripoff Report on 09/07/2013 02:17 AM and is a permanent record located here: http://www.ripoffreport.com/r/Score-Sense/Dallas-Texas-75205/Score-Sense-Unauthorized-Withdrawal-From-Checking-Account-Dallas-Texas-1082468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Score Sense

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Score Sense Unauthorized Withdrawal From Checking Account Dallas Texas

AUTHOR: Barbara - ()

 I am happy to report that after contacting Score Sense and requesting a refund, they have refunded all of the funds that were  taken out of my checking account.  I was kind of surprised, especially after reading some of the reports filed against them on Rip Off Report. 

Respond to this report!
What's this?

#2 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi Barbara,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X