• Report: #1111697

Complaint Review: ScoreSense

  • Submitted: Mon, December 30, 2013
  • Updated: Mon, December 30, 2013

  • Reported By: Nagesh — Redmond Washington
ScoreSense
4447 North Central Expressway, Texas USA

ScoreSense.Com ScoreSence Charged my account for 570 dollars in 19 months 4447 North Central Expressway Texas

*UPDATE Employee: ScoreSense

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In a shokcing incident, I realised that ScoreSence.com is chargning me for last 19 months with 29.95 dollars per month. I never relalized this before, as I haven't paid attention so closely to identify this is a fraud transaction.

I got a pop up saying that my credit score will be told for $1 or kind of similar advirtisement in 2012 June. I was curious to check score, as I was plannig to buy a car. It was okay, if they charge $1 for that.

But thereafter everymonth, they are charging me $29.95 per month without sending me any invoice to my account with the statment what thye have charged me for the month.

I called customer care 4 times (Not once, twice, thrice !!!). They refunded only 4 months amount back, but they are not returning the remaining months. Everytime they say, we are placing a request with credit team, after two days,  I recive a mail, saying that this is 'Not Approved'. I never accessed my scoresence account and never had plan to subscribe to them.

Overall they trapped me into that. I can cleary see this is a kind of an organised crime. Not sure if there are any laws to prevent such financial fraud activities. Even if you buy a candly, you get a bill in the store, when someone charging you $29.95 on monthy basis, why don't they send us bill.


This report was posted on Ripoff Report on 12/30/2013 01:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/ScoreSense/4447-North-Central-Expressway-Texas-75205/ScoreSenseCom-ScoreSence-Charged-my-account-for-570-dollars-in-19-months-4447-North-Cent-1111697. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

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