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  • Report: #1076961

Complaint Review: scoresense

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  • Submitted: Mon, August 19, 2013
  • Updated: Mon, August 19, 2013

  • Reported By: scoresense scam — Dolton Illinois
scoresense
4447 North Central Expressway Dallas, Texas USA

scoresense Scam Dallas Texas

*UPDATE Employee: ScoreSense

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I went online to scoresense for the free credit report which is not fee it is one dollar unless you call and ask for a refund, seven days later $29.95 show up on my credit card bill when I called for a refund the customer service rep cancelled the membership but not before trying to offer it to me for $12.95. I ask why not just offer it For that price to being with? (scam) I requested that the membership be cancelled and my $29.95 be refunded. the membership was cancelled and a refund was processed for the $1.00. called back about the $29.99 and was told the $29.95 refund was not requsted by the first rep I spoke with and that he would request the $29.95 refund for me. I received an Email that the refund was not approved because it after the 7 day free trial this is deceptive and I am going to the state attorney office to file a formal complaint.


This report was posted on Ripoff Report on 08/19/2013 07:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/scoresense/Dallas-Texas/scoresense-Scam-Dallas-Texas-1076961. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

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