• Report: #1078225

Complaint Review: scoresense

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  • Submitted: Thu, August 22, 2013
  • Updated: Thu, August 22, 2013

  • Reported By: Rob — Northglrnn Colorado
scoresense
Dallas, Texas USA

scoresense THEY RIPPED ME OFF AND I DIDNT AGREE TO OR EVEN KNOW ABOUT ANY MEMBERSHIP Dallas Texas

*Author of original report: ive tried to contact

*UPDATE Employee: ScoreSense

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 I Looked on a realestate site for home loans was just curiouse and the needed to know my credit score for one dollar i could find out it was just to verifiy who i am and i would get it back no were was scoresense mentioned or was a membership mentioned fo 29.95 they billed me that. i called them they said they would give me my money back. then they sent a email after i talked to them saying it was not approved. this is a total rippoff how can they get away with this


This report was posted on Ripoff Report on 08/22/2013 04:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/scoresense/Dallas-Texas/scoresense-THEY-RIPPED-ME-OFF-AND-I-DIDNT-AGREE-TO-OR-EVEN-KNOW-ABOUT-ANY-MEMBERSHIP-Dall-1078225. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

ive tried to contact

AUTHOR: Rob - ()

 i tried contacting scoresense twice now abd they have told me they would give me a refund the first time after i talked to them they sent me a e-mail saying my refunf was denied the second time i talked to a manager he said he would submit it and ive never heard anything again or recieved a refund that was two weeks ago  all they need to do is give me a refund im done calling them im ready to go to channel 9 news

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#2 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi Rob,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,

ScoreSense

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