• Report: #1084883

Complaint Review: Scoresense

  • Submitted: Mon, September 16, 2013
  • Updated: Mon, September 16, 2013

  • Reported By: Joe — Midland Texas
Scoresense
4447 North Central Expressway Suite 110 PMB 406 Dallas, Texas USA

Scoresense, a Product of One Technologies, LP SCORESENSE IS NOT FREE!!!! STAY AWAY!!!! DO NOT DO BUISNESS WITH SCORESENSE!!! Dallas Texas

*UPDATE Employee: ScoreSense

*Consumer Comment: Here's what's in their Terms and Conditions....

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Do not ever go to Scoresense for your "FREE" credit report.  They start off by charging you a dollar for a 7 day trial.  Even before the 7 days is up they will charge your account $29.95.  When you call and tell them to cancel they will offer you a free month and say that they will cancel your membership after the free month.  They will not do this though.  After your free month is up they will charge you again and your membership will not be canceled. 

When you call Scoresense to cancel your membership again they will again try to get you to accept a free month, DON'T DO IT.  This is just there way of trying to prolong you canceling your membership so you will for get about it.  If you ask for there billing department, who ever the representative that your talking to will tell you that they do not have a contact number for their coperate office.  They will tell you that if you want your money back that they will put in a claim and it will take 2-3 buisness days for you to recieve a response from the billing dept.

If you want the contact number for their corperate office all you have to do is go to www.bing.com and search One Technologies LP.  This is the company that owns Scoresense.  You can physically talk to the billing dept. when you call their number.  They will also try telling you that it will take 2 - 3 buisness days to get your claim approved or denied.  If you tell them that if they don't approve your request that you will file a fraud claim with your bank, the billing dept. will approve your request.  I have found out that is the easiest way and quiest way to get your request approved.  

Scoresense will try to make it look like there are bad things happening to your credit by sending you e-mails saying that there is a bad mark on your credit report.  When you call they will give you the run around on trying to open your account and when they do open your account the "bad mark" on your credit report will be nothing at all or something that yourself did. This is another tactic that they use.

Do not fall for their stall tactics. That is all they are trying to do is stall you from cancelling you membership so they can take your money when your not looking.  If you want a truely free credit report with out any hassle go somewhere else.  These people just want your money.  STAY AWAY FROM SCORESENSE.


This report was posted on Ripoff Report on 09/16/2013 10:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Scoresense/Dallas-Texas-75205/Scoresense-a-Product-of-One-Technologies-LP-SCORESENSE-IS-NOT-FREE-STAY-AWAY-DO-1084883. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi Joe,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,

ScoreSense

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#2 Consumer Comment

Here's what's in their Terms and Conditions....

AUTHOR: Ken - ()

 

7. In order to use the Sites and the Services, You must provide the following information:

  • You must provide valid debit or credit card payment information at time of enrollment in Subscription Services, or at the time of purchase of Transactional Services. We will verify your debit or credit card information before processing your order, including performing an authorization in an amount up to the stated monthly membership fee for all Subscription Services, and/or all fees associated with the purchase of Transaction Services. The authorization amount may count against your debit or credit limit. For Subscription Services which include a free-trial period, if you do not cancel your free trial within the free trial period, you will be charged at the monthly rate in effect at that time for the Subscription Services for which you enrolled. Your debit or credit card (including, if applicable, as automatically updated by your card provider following expiration or change in account number) will continue to be charged each month at the applicable monthly rate unless and until you cancel the Subscription Services. IF THE SERVICES YOU CHOOSE INCLUDE A FREE-TRIAL PERIOD, YOUR FREE TRIAL PERIOD IS MEASURED IN 24-HOUR DAYS. FOR EXAMPLE, IF YOU SIGN UP FOR A 7-DAY FREE TRIAL PERIOD AT 10:00 A.M. ON MARCH 1, 2010, YOUR FREE TRIAL PERIOD WILL EXPIRE AT 9:59 A.M. ON MARCH 8, 2010.
  • You may be required to provide your social security number and other personal information, such as previous addresses, employment, and other names, so that your identity can be verified in order to use some Services.
  • You must provide true, accurate and complete information about yourself as prompted by the applicable form(s) for the Services and, for Subscription Services, to promptly update your information if and when it changes. If you provide any information that is untrue, inaccurate, or incomplete, or we have reason to believe that such information is untrue, inaccurate, or incomplete, we reserve the right to terminate your subscription or void your transaction.

8. Important Information regarding your authorization to charge your credit or debit card

BY SUBMITTING YOUR ORDER, YOU AUTHORIZE US TO CHARGE YOUR CREDIT CARD OR DEBIT YOUR BANK ACCOUNT THE STATED ENROLLMENT OR TRANSACTION AMOUNT AND/OR PROCESSING FEES AND FOR SUBSCRIPTION SERVICES ONLY, THE STATED AMOUNT PER MONTH AFTER YOUR FREE TRIAL HAS EXPIRED. Your enrollment in Subscription Services will continue month-to-month unless and until you cancel or we terminate your enrollment. If you purchase additional Services, they will be billed to the debit or credit card provided to us during enrollment.

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