• Report: #1080475

Complaint Review: Scoresense

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  • Submitted: Fri, August 30, 2013
  • Updated: Fri, August 30, 2013

  • Reported By: Jon — Venice Florida
Scoresense
4447 North Central Expressway, Suite 110, Dallas, Texas USA

Scoresense Do not. Do not. Do not "sign-up" with Scoresense. They will continue to bill your credit card month after month even though you cancel the subscription. I have been trying to get my subscription cancelled for over 3 months. Each month I call after I get my credit card statement. They tell me that they will cancel the subscription. The next month, there is another charge from Scoresense. Dallas Texas

*Author of original report: Refund

*UPDATE Employee: ScoreSense

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This report was posted on Ripoff Report on 08/30/2013 10:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/Scoresense/Dallas-Texas-75205/Scoresense-Do-not-Do-not-Do-not-sign-up-with-Scoresense-They-will-continue-to-bill-1080475. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 Author of original report

Refund

AUTHOR: Jon Venice, Florida - ()

Sunday, September 8, 2013

When I finally was able to cancel my "membership" the person I spoke to said I would receive a full refund.

Then, I received an email denying the refund.  Therefore, I demand a full refund.

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#2 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi Jon,

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

 

Thank you,

ScoreSense

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