• Report: #1043632

Complaint Review: scoresense

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  • Submitted: Tue, April 16, 2013
  • Updated: Thu, April 18, 2013

  • Reported By: tensharks — marietta Georgia
scoresense
4447 North Central Expressway Dallas, Texas United States of America

scoresense Rip off Dallas, Texas

*UPDATE Employee: ScoreSense

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I sent an email to cancel my "free 7 days subscription" and 5 days later when I called, stating that I have not received an email of my cancelation, I was told that they never received it.  They charged me $29.00 for a month, with 3 weeks left before month #2.   I asked for a cancelation, that this would be the last and only month that I will be charged, since they refused to refund my money.  They said that they would cancel, but that I could not use the next 3 weeks (which I paid for) because if I cancel, then this would be effective immediately because, "that's the way our system works."  No prorate, etc.   Very unethical Company.   I wish I read this site before I signed up because it appears that many people have had similar experience with ScoreSense.

This report was posted on Ripoff Report on 04/16/2013 08:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/scoresense/Dallas-Texas-75205/scoresense-Rip-off-Dallas-Texas-1043632. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi,

If you would like to speak with someone directly, please contact our Customer Care team at
877-335-6823 to address your concerns. Our agents are available during the following hours:

Monday through Friday, 8AM to 5PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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