• Report: #1130489

Complaint Review: Scoresense

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  • Submitted: Thu, March 13, 2014
  • Updated: Thu, March 13, 2014

  • Reported By: KPeckham — 13817 Linden Court Colorado
Scoresense
4447 North Central Expressway Suite 110 PMB 406 Dallas, Texas USA

Scoresense ScoreSense, a Product of One Technologies LP Scam. Do Not Use. Say they'll only charge a dollar, then they bill you $29.95 a month. Dallas Texas

*Author of original report: ScoreSense

*UPDATE Employee: ScoreSense

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Used ScoreSense, paid a dollar for my three credit reports. Immediately canceled (Same day), but was still charged $29.95 per month, five months in a row. Contacted customer service and they denied my refund request because if was after billing date. I know I canceled this immediately after getting my three credit scores, because I am unemployed and know I could not afford to pay thrity a month for nothing. Now I get to call my credit card company about the fraudulant charges.  


This report was posted on Ripoff Report on 03/13/2014 12:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Scoresense/Dallas-Texas-75205/Scoresense-ScoreSense-a-Product-of-One-Technologies-LP-Scam-Do-Not-Use-Say-theyll-onl-1130489. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

ScoreSense

AUTHOR: Kathy - ()

Contacted ScoreSense customer service as requested. I was told they would send the information to the corporate office. I was charged October 2013 - March of 2014. The response from the corporate office only shows December 2013 thru February 2014. They processed a refund for February in the amount of $29.95. December and January were denied for the following reason:

  • The refund was not approved because you requested the refund after your communicated billing date. 

There is no acknowledgement of the other months for which I was billed. Also, they didn't give an explanation as to why they would refund February but not any of the other months. I cancelled my membership the same day I ran my credit report as that was all I was wanting. Do not use ScoreSense they scam you with the dollar credit report. Then even though you cancelled (Said no to the $29.95 membership) they have your credit card information and will charge you $29.95 per month!

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#2 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

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