• Report: #1051071

Complaint Review: Scoresense.com

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  • Submitted: Wed, May 15, 2013
  • Updated: Wed, May 15, 2013

  • Reported By: Sissy — Monett Missouri
Scoresense.com
4447 North Central Exp, Suite 110 PMB 406 Dallas, Texas USA

Scoresense.com "free" credit score scam Dallas Texas

*UPDATE Employee: ScoreSense

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I was checking my "Free" credit score on line.  This company offered faster service with a one time fee of $1.00 to check your scores.  Now I found a reoccuring charge of $29.95 from Scoresense.  I called the toll free number and spoke to a representative from who knows what country - his English was poor.  After a lengthy "discussion" he reluctantly cancelled my membership -which I did not order - and gave me a cancellation number. He said he would give the refund request to his supervisor for review.  I advised him that I am filing a dispute with Mastercard and contacting the BBB. He just grunted - that was a universal language.  I went back to the "Free" credit score site and nowhere on there did it say if you pay a dollar for a one time check of your scores that you would be stiffed for $29.95 reoccuring!!!  This company is a ripoff!


This report was posted on Ripoff Report on 05/15/2013 07:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Scoresensecom/Dallas-Texas-75205/Scoresensecom-free-credit-score-scam-Dallas-Texas-1051071. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi Sissy,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

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