Ripoff Report Verified™ REVIEW
EDitor’s UPDATE: Positive rating and recognition has been given to EZ Loans.biz
for its pledge of excellence in customer service.
Ripoff Report’s discussions with EZ BIZ Holdings Group (EZ Loans.biz's parent company) have uncovered an ongoing focus by EZLoans.biz to total client satisfaction. This means that consumers can expect that the company will work diligently to create a mutually satisfactory resolution to any complaints or concerns. EZ BIZ Holdings Group listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company its services as well as support for everything it offers customers.
EZ BIZ Holdings Group CEO & President, Mr. Scott Clymo, has informed us that his personal philosophy is to consider customers a precious resource. [continued below]....
..... As a successful businessman, Mr. Clymo feels it is critical to listen to his clients and respond with concern for a positive outcome. By always putting consumers first, Mr. Clymo hopes to maintain EZ BIZ Holdings Group as a successful enterprise now and into the future.
Another top executive of EZ BIZ Holdings Group explained that Mr. Clymo's personal business beliefs are centered on the premise that, "a successful business model is based on value-added services and client care. EZ BIZ Holdings Group’s mission statement says it all: "Our goal is to provide our clients the best quality, value and professional excellence in the industry. Ripoff Report learned in the course of its review that typical customer feedback reads: "Mr. Clymo truly communicates all aspects of the business in a timely and effective manner. We are very pleased with the responsiveness that he and his employees show us. They are serious about meeting commitments, and deliver on all their promises.”Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business.. The information provided in this report is based on comments made by Scott Clymo during an on-site inspection held by a third party verification company with no biases toward EZ Bids Holdings Group, LLC.
EZ Bids Holdings Group, LLC is a full service merchant account provider, specializing in direct loans, business cash advances, business lending and POS systems. “We are really about just helping the small business owner,” states Scott Clymo, President and CEO of EZ Bids Holdings Group. Leads are acquired primarily through TV and radio marketing. Customers receive an answer regarding whether or not they are approved within 60 seconds. “We are able to help business owners by giving them equipment they would normally otherwise have to pay for. What we are also able to do is, by grouping all the small businesses, is get the volume to get really great rates and fees,” explains Mr. Clymo. Mr. Clymo and his team work to match up each business with the best merchant service and equipment, depending on the type of business and their needs. “All the equipment is free, normally they would have to lease or buy this, in return for getting their credit card business and ACH services. We are also offering business consumer loan products to allow business in house financing for lower credit scoring customers,” explains Mr. Clymo. EZ BIZ Holdings Group, Inc Customer Care & Complaint Resolution
At times, a customer may not feel satisfied with the product or services they’ve received. Mr. Clymo explains that the only legitimate customer complaint they’ve received in the past 2 years has been a customer who was told by an employee that he was approved, rather than pre-approved, and based on this, the employee paid the appropriate fees only to find out he was not truly approved, after all. “I cut him a check and wired him the money to pay for those fees. He was in the right, we were in the wrong. That’s how far I actually go to take care of the customers. He was pleased that his money was returned and no further complaints by him have been made,” explains Mr. Clymo. Other than this complaint, he states that “90% of what is posted on [Ripoff Report] is totally ridiculous.” He goes on to explain that “last year we had a breach with some partners I let in, and they basically decided to breach the company. They owned 20% between all of them and they decided they wanted 100% I guess, and they stole from me, emptied my bank account and then they slandered me on Ripoff Report.” In response to the particular complaints posted against EZ Bids Holdings Group on Ripoff Report, Mr. Clymo states that “It’s just not right, these are not based on customer complaints and it just kills me because I go out of my way to please the customers. These claims that are being made are just not the case at all. There are good businesses that get caught up in this and bad businesses that use this to their advantage to abuse the system and destroy their competitors.”
EZ Bids does employ the use of an auto dialer system, but Mr. Clymo states that most customers on the call list are there either because they have taken interest in one of EZ Bids’ sites or are part of an opt-in list that they have purchased. However, each call gives the customer the option to press 9 to be removed from the call list and they will not receive any further phone calls. The auto dialer system is also filtered through both the federal and in-house “Do Not Call” lists to ensure that customers who do not wish to be contacted won’t be. However, Mr. Clymo states that there have been instances where their auto dialer software experienced a glitch and did not properly filter through the “Do Not Call” lists. EZ Bids is also partnered with Strategic Funding Source, who is backed by Capital One and other major lenders, as well as Harbor Touch, a Fortune 500 company, to ensure that their customers are receiving the best possible service.
Mr. Clymo and his team at EZ Bids Holdings Group, LLC recognize the value of working with Ripoff Report and the Corporate Advocacy Business Remediation and Customer Satisfaction Program, and the platform it provides for businesses to offer their side of the situation and to clear the air on any issues that have arisen. “Obviously, I am thankful because, otherwise, if this wasn’t available, this stuff would still be there. It means a lot to me that I am finally kind of able to clear the air about the accusations. I am glad not to try and get this fixed,” states Mr. Clymo. EZ BIZ Holdings Group, Inc / Statement from the CEO & President Scott Clymo "
I am very proud of all my dedicated staff for their constant dedication and devotion to complete customer service and satisfaction on all levels. All of us – me, my company and our customers - are very fortunate to have them on board.”
EZ BIZ Holdings Groups team has expressed that they feel very confident in performing all of their tasks at a high level. Most really enjoy it, especially because they get to help business owners nationwide on a daily basis.
The Office Manager at EZ BIZ Holdings Group stated: “I have seen Mr. Clymo take a personal interest in helping so many people from within the company in addition to helping business owners from all over the country. He really does try to make a difference, no matter how big or small. The best and most rewarding part of my job is seeing business owners become successful after doing business with our company for just a short time. It simply does not get any more rewarding than that.”
EZ BIZ Holdings Group takes employee satisfaction very serious as well. Employee feedback reveal comments such as this: "EZ BIZ Holdings Group is not only my workplace but my family. Opportunities for suggestions and improvements are always encouraged. Mr. Clymo is truly concerned about our contribution to the company and providing growth opportunities for us. He takes the time to listen and communicate with his employees and customers on a daily basis.”
Ripoff Report was pleased to learn that EZ BIZ Holdings Group’s past and current approach to business is focused on its pledge to total commitment towards customer and employee satisfaction. STATED IMPROVEMENTS FROM EZ BIZ HOLDINGS GROUP
EZ BIZ Holdings Group recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed immediately, not ignored. Mr. Clymo has taken great steps to work with Ripoff Report to ensure all complaints are handled efficiently and appropriately. Thanks to the feedback generated by Ripoff Report’s Investigation EZ BIZ Holdings Group and Mr. Clymo are both excited and relieved to have finally found a resolution to what they feel was an incredible injustice and abuse on this site over the past year by former partners and disgruntled employees.
In summary, after our investigation, which included discussions with Mr. Clymo and many of his past and current associates, Ripoff Report is convinced that EZ BIZ Holdings Group, Inc. is committed to quality delivery of services resulting in total customer and employee satisfaction. Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike. Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can ensure that the member business did right by their customer.
EZ Loans.biz Welcomes Celebrity Game Show Host Wink Martindale As New Spokesperson and Partner
EZ Loans.biz Announces Major Initiative to Help Small Business Owners Get the Capital They Need to Thrive
http://www.prnewswire.com/news-releases/ez-loansbiz-announces-major-initiative-to-help-small-business-owners-get-the-capital-they-need-to-thrive-213122501.html NOW TO THE ORIGINAL REPORT THAT WAS FILED
Scott Clymo continues to hire people, use them....then not pay them for their work. He makes tons of promises and does not keep any of them. This guy has been in business for a year, and has more complaints than a business that has been around for 50years. He uses workers. Gets them to do his work, then closes the doors or fires them, so he does not have to pay commissions. He is a real jerk. This guy only cares about himself, not of the many people he screws over.