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Report: #1306726

Complaint Review: Scraped Media Pty Ltd - Internet

  • Submitted:
  • Updated:
  • Reported By: Dave@MI — Michigan USA
  • Author Confirmed What's this?
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  • Scraped Media Pty Ltd Internet USA

Scraped Media Pty Ltd scrapebox scrapebox.com Refused refund request, Software is harder to use than what shows in videos and docs Internet

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You need to be a PRO to use this software

I purchased this software soley on the videos I watched on their website. Looks really easy to use, just buy it, put in the data parameters, and click go. OH Wait not so fast. There is a huge learning curve on proxys you have to go through which they assume you already know how to do. Oh wait, there is a huge setup process in getting proxys which have a very short life which they fail to mention. So after a day or two emailing with support and me failing to get it to work as easy as they show online, I requested a refund.

Kiss your money good-bye and ignore the 14 day refund

They quickly gave me form filler responses that did not help me one bit. Then followed up with "what I agreed to" in the policy section of the website. Basically it is your fault if you can't get it to generate error messages to send to them. So they will refund your money in 14 days ONLY if you can prove to them it is their software that glitches. They do not refund on HOW the software works, performs, or is presented or the expected results based on the videos on their website.

What I experienced with the software

You need to have a lot of time to go through ALL the learning curves to set it up. You need to have a lot of time to run the scrapes. The results will not come in as fast as shown in the video. You will need to spend a lot of time to find proxys, test proxys and input them. The software will do that for you but you just sit there and stare at the screen as it painfully does the work and the fail rate is large. Out of 1,000s of proxys you will end up with maybe 100 which have a very short life. I mean minutes.  So you have to start the process over again if you want good proxys.

As far as the results, they where incomplete for me. I would run the software and in another window have the site open that I was scraping. I would only get partial results from scrapebox as compared to my manual examation of the website.

I learned my lesson

The amount of time I spent with the software, tech support and billing to get a refund I could have got my list already just by going to fiverr and paying someone to do it for $5.

Cheers!

This report was posted on Ripoff Report on 05/20/2016 07:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/scraped-media-pty-ltd/internet/scraped-media-pty-ltd-scrapebox-scrapeboxcom-refused-refund-request-software-is-harder-1306726. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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