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Report: #1307682

Complaint Review: SDS Designs - Bradenton Florida

  • Submitted:
  • Updated:
  • Reported By: mark — Dallas Texas USA
  • Author Not Confirmed What's this?
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  • SDS Designs 5919 28th Ave Dr E Bradenton, Florida USA

SDS Designs Steven Sheardown Sold a defective product and failed to issue a replacement or refund. Bradenton Florida

*Author of original report: resolved

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Ordered a table and paid in full.  It was produced in a light color although we ordered it as dark as possible and when notified them they put a top coat on to darken it up.  The top coat flakes off with the slightest touch.  We were apologized to and they said they are getting us a new one. 

They even told us once that it was on the truck and would be delivered on a certain day.  It never showed up.

Nothing but lies throughout the whole process.

3 months later still nothing and they refuse to send our money back.  We ordered this table almost a year ago and still have no resolution.

This report was posted on Ripoff Report on 05/25/2016 01:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sds-designs/bradenton-florida-34208/sds-designs-steven-sheardown-sold-a-defective-product-and-failed-to-issue-a-replacement-o-1307682. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#1 Author of original report

resolved

AUTHOR: - ()

POSTED: Sunday, June 05, 2016

I had a good conversation with the owner since filing this report.  He has taken full responsibility and has issued a refund check that is scheduled to arrive this morning according to fedex.  I believe the owner is a good guy and wanted to make things right. 

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