- Report: #795873
Report - Rebuttal - Arbitrate
Complaint Review: SEACRET
SEACRETMontreal, Quebec United States of America
SEACRET used very agressive sales techniques, sold products twice the price on their website. Montreal, Quebec
*Consumer Comment: Very "good" sales people: stand your ground to get the best deal
*Consumer Suggestion: Problem solver
*Consumer Comment: Different story
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Before I knew it, I was sitting with my coat off at the back of the kiosk beside a little water bassin, rubbing salt into my hands while the guy was spraying water on them. He then proceeded to make me try half the products he had on display, and truth be told they did feel like they were working wonders.
He also told me all products were hypo-allergenic when I said I had sensitive skin. I finally bought four different products ''for the price of one'' (he showed me a price list and calculated how much it would usually cost me for the products - around 500$ - and told me as a special offer, he would sell them all for 180$, the price of the mud mask). At this point, I was very annoyed by all his pushy selling techniques (telling me he gave me this price because he liked me and he only wanted me to bring him new customers, pretending to speak in a low voice so his co-workers wouldn't hear the price he was giving me as if it was something he wasn't allowed to do, etc.), but I thought the products were good.
Needless to say, when I arrived home I immediately went to check the website and immediately realised what a sham this all was. The mud mask I was told was worth 180$ is selling 94,95$ online, half the price! My skin also started getting very itchy on my way back home, and I now have red spots on my hands and all over the inside of my arm. The products are still unused in their little bag, but I cannot return them because I realized what I thought was an invoice is actually only a small paper with the sales person's e-mail address on it. Of course, he's going to know how unsatisfied I am with their company and service, but I'm afraid it won't be any use without a bill.
I know it will be too late for most people when they read this, but if by any chance someone decided to make some research before buying the products (like I wish I did), I hope this helps.
This report was posted on Ripoff Report on 11/07/2011 03:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/SEACRET/Montreal-Quebec-/SEACRET-used-very-agressive-sales-techniques-sold-products-twice-the-price-on-their-webs-795873. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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