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Report: #984222

Complaint Review: search.dmv.org - Internet

  • Submitted:
  • Updated:
  • Reported By: They are Scammers Don''t TRUST them — las vegas Nevada United States of America
  • Author Not Confirmed What's this?
  • Why?
  • search.dmv.org Internet United States of America

search.dmv.org Also known as dmvinfo1.com NOT to be trusted, Scammers!! Customers beware! Internet

*UPDATE Employee: Mistaken Identity

*REBUTTAL Owner of company: Regarding dmvinfo1.com refund

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This company only seems ligit, they offered a summary for the price of $1, provide a bogus # where you can't reach a person to talk to when you do call to complain, I clicked on the $1, but they charged $199.95 instead to my credit card and do not allow you to delete the card info once you have entered it into their system. I only initialed for the $1 and not for anything else. Then there wasn't even a report available once I finished my tranaction. They took 5 mins to upload before you paid pretending they are doing the work, but then make you enter in all the info again and then tried charging you once again for nothing. I didn't even bother to proceed just in case. You are directed to their other website dmvinfo1.com 

Do NOT use their service otherwise you'll regret it. It's a Euro-American scam.

This report was posted on Ripoff Report on 12/19/2012 05:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/searchdmvorg/internet/searchdmvorg-also-known-as-dmvinfo1com-not-to-be-trusted-scammers-customers-beware-984222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 UPDATE Employee

Mistaken Identity

AUTHOR: DMV.ORG - ()

POSTED: Monday, July 22, 2013

We apologize for the delay in responding your comment and for any inconvenience you may have experienced. We know how 
frustrating your experience can be.  DMV.org is a privately owned website that is not owned or operated by any state government agency. We are:

  • an information publishing website
  • we do not sell any products or charge for any services
  • we have an A+ BBB rating

We are not the same company you made your purchase through. We have NO affliation to DMVinfo1.com. This is a common error. Unfortunately, due to our name “DMV.org”, we often are confused with other website companies that DO sell products and services. And since we have no affiliation with these companies, we cannot help with any issues you may have.

We do encourage you, before you file a complaint or report to please contact us at website-support@dmv.org.  As stated, we get a lot of complaints about these other companies and can often get you started in the right direction to address your issues.

Again, sorry for your the trouble you experienced, and if there’s anything we can do to help, please contact us.

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#1 REBUTTAL Owner of company

Regarding dmvinfo1.com refund

AUTHOR: JoshCustomerService - (USA)

POSTED: Thursday, February 14, 2013

Hi there,

We are sorry for any inconveniences this has caused. Please email manager@dmvinfo1.com and we will resolve any issues you might have right away.

Thank you,
Customer Service Manager

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