- Report: #1051086
Report - Rebuttal - Arbitrate
Complaint Review: Sears Kenmore
Sears Kenmore3333 Beverly Road Hoffman Estates, Illinois USA
Sears Kenmore Kenmore Range shooting out sparks Hoffman Estates Illinois
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The Kenmore Range I own is shooting out sparks from the back when one of the burners is on. The burnr heats up a little, but not all the way to high.
When I called Kenore customer service, twice; I was passed from department to department. The last department I spoke too, said "There is nothing we can do, you should file a report with the CPSC." I told them I had already done that, and they said that they could not help me anymore.
I feel that since this is a major fire hazard, that it would be resonable to have them fix it for free. But apparently they do not feel the same way. When I asked for that, they said they "could not do that".
This report was posted on Ripoff Report on 05/15/2013 08:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sears-Kenmore/Hoffman-Estates-Illinois-60179-/Sears-Kenmore-Kenmore-Range-shooting-out-sparks-Hoffman-Estates-Illinois-1051086. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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