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Ripoff Report | Sears Review - Select State/Province - Sears searscom
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Report: #1109661

Complaint Review: Sears - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: David — tuscaloosa Alabama
  • Author Confirmed What's this?
  • Why?
  • Sears Select State/Province USA

Sears Sears.com They refuse to refund my money for an order they cancelled alabama

*Author of original report: still no refund

*Consumer Comment: Question....

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Sears refuses to refund my money for an online in store pickup that they cancelled.  
Talking to customer service, I get the run around and am told that it will be refunded in 3-5 business days.  It has been 12 business days and I am still being told 3-5 business days.

This report was posted on Ripoff Report on 12/24/2013 11:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sears/select-stateprovince/sears-searscom-they-refuse-to-refund-my-money-for-an-order-they-cancelled-alabama-1109661. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

still no refund

AUTHOR: David - ()

POSTED: Thursday, December 26, 2013

now on the 13th business day i received an email saying please wait another 5 - 7 business days and that they are investigating the issue.  WATCH OUT FOR SEARS!!!

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#1 Consumer Comment

Question....

AUTHOR: Ken - ()

POSTED: Tuesday, December 24, 2013

"Sears Sears.com Theyrefuse to refund my money for an order they cancelled alabama."

What reason did they give for this "refusal"?  You'll need to give their "refusal" reason to law enforcement when you report this "refusal".

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