• Report: #1075299

Complaint Review: Secret Youth Laser Clinic

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  • Submitted: Mon, August 12, 2013
  • Updated: Mon, August 12, 2013

  • Reported By: Jen — Beaverton Oregon
Secret Youth Laser Clinic
2810 Bicentennial Parkway, Ste. 130 Henderson, Nevada USA

Secret Youth Laser Clinic, Secret Youth Lazer Clinic, Secret Youth Med Spa, Forever Young, Club Tan, Ron Zemp, Jennifer Zemp Secret Youth will rob you, lie to you and possibly physically hurt you!! Henderson Nevada

*Author of original report: I am a former client, not a former employee. These people are liars and scam artists!!!

*REBUTTAL Owner of company: I am the NEW OWNER

*General Comment: Ron and Jenn Zemp are hiding the truth!

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Do NOT go to Secret Youth Laser Clinic; the owners are CRIMINALS!!! They are also untrained and could SERIOUSLY HURT YOU!!! I am one of many, many people who have been burned by the laser treatments at the spa these people ran in Oregon called Forever Young.

The owners, Ron and Jennifer Zemp, ripped off thousands of dollars from clients and employees of Forever Young. Just Google "Forever Young Oregon" and you will see many news stories and videos, including interviews with clients and former employees, about the terrible things the owners have done. You can also go to the Oregon Department of Justice/Consumer Protection website and see HUNDREDS of complaints against them. Oregon had been investigating Ron and Jennifer Zemp and their business. There's a reason for that!! Hundreds of people have been hurt by them, if only financially.

Forever Young shut their doors with NO notice to anyone, leaving hundreds of clients and former employees without the services they paid for. [continued below]....

..... They opened up the new spa in Henderson, NV under their young son's name, Brandon Zemp. This is Secret Youth! SECRET YOUTH is the SAME as FOREVER YOUNG!!!

Ron and Jennifer Zemp made a push--all the way up to the day they closed Forever Young--to sell as many services they could, knowing they were never going to fulfill the promises they made. They even called clients to offer them discounts if they would pay off their accounts!!  This was all MERE DAYS before shutting their doors and leaving!

Even before closing their stores, this company and these owners ran a very shady business. Credit cards were regularly charged without authorization, many of the techs were not properly trained, the machines were not kept up properly, appointments were double-booked, and on and on.  

I am warning you! You will be cheated, lied to and possibly HURT!! You cannot trust Ron and Jennifer Zemp with your money, and you CERTAINLY cannot trust them with your body!

This report was posted on Ripoff Report on 08/12/2013 10:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Secret-Youth-Laser-Clinic/Henderson-Nevada-89044/Secret-Youth-Laser-Clinic-Secret-Youth-Lazer-Clinic-Secret-Youth-Med-Spa-Forever-Young-1075299. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

I am a former client, not a former employee. These people are liars and scam artists!!!

AUTHOR: Jen - ()

Look at the photos of my neck. That is what will happen to you!!! I am NOT a former employee! I was a customer who paid THOUSANDS and was hurt/burned and ultimately ripped off by these people. They are desperate and doing whatever they can to hide the truth. 


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#2 REBUTTAL Owner of company

I am the NEW OWNER

AUTHOR: Adriana - ()

My name is Adriana I am the new owner and I took over on 10/16/2013. I am very excited to be apart of the community and will strive to give the best service possible. I am a hard worker and so excited to finally after all my years in medspa to be a part of the community Henderson. I have put everything I have into this store and I hope the Henderson community will welcome me with open arms. I have put my life savings into this business, I am dedicated to being here a long time. I am pleading with the residence of Nevada to please not ruin my dream and believe these ripoff reports. If you have any questions or concerns please feel free to contact me at 702-564-1982, I will be happy to clear up any misunderstandings. I have a well trained certified staff that are ready to give you the results you want. When I purchased the location I did bring my own staff in and as with any change in owner ship some of the employees did not want to stay on with the new structure and the way I wanted to move forward. Unfortunatly it looks like some ex-employees are trying to make it rough on me. Please feel free to come see me and see that there is nothing going on but great service and great lasers I am here 6 days a week.



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#3 General Comment

Ron and Jenn Zemp are hiding the truth!

AUTHOR: Las Vegas Resident - ()



Ron and Jennifer Zemp have changed Secret Youth's business name to SECRET BODY!  They're new phone number is 702-564-1982.  They are trying to hide the truth from Nevada residents and we need to pass along their info!  They are money hungry, immoral business owners and should be shut down for good in ALL states!

They also changed the name of their Beaverton location to YOUTHFULL BODY and signed ownership over to their Office Manager, Jimmy.

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