- Report: #1157409
Report - Rebuttal - Arbitrate
Complaint Review: Security Auto Loans
Security Auto Loans4900 Hwy 169 N, Suite # 205 New Hope, Minnesota USA
Security Auto Loans SAL Wrongful reposession of loan vehicle, car New Hope Minnesota
*General Comment: Yes you did....
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I am a Cleveland, OH- area resident. My girlfeiend and I bought a used car at a lot of former rental cars. The loan provider assigned to us was SAL, Security Auto Loans. Simply put, it has been a nightmare working with this company over the last two plus years.
First, there were simple account issues. Fees added, calls for payments received a few days late because of my company's payment schedule, incorrect balances, and the like. You have to watch them and read their bills. Later, our payments fluctuated wildly. We got a continuance on one payment, then they said they forgot that WHEN THEY CAME TO TOW THE CAR.
Twice now, they have found the car using some kind of GPS tracking device. I have worked steadily, but have gotten behind on the account, sure. They know where I live, they know where I work, they know where some of my relatives live. But they came to a meeting site for my company that I've never mentioned and towed it out in front of witnesses. [continued below]....
Yesterday, my girlfriend was in the ER of a local hospital. She was later admitted and had to have surgery. They came and towed the car out of the ER parking lot !!! How did they know it was there ??
We are not wealthy people. This is currently the only car we have /use. It is almost completely paid off !! I had to take a day off of work to follow up on this matter. She is still in the hospital, and I have to arrange a ride now just to get her home. I walked to the hospital and it's not close by.
I do have an attorney, and we hope to have this company prosecuted as well. We never gave our consent for or agreed to any GPS tracking system for this vehicle as a condition of the loan. If they had insisted on such, we would have said No. We would have balked on the whole loan.
While we move forward with our lawsuit against SAL, I urge anyone considering this company to beware. They have a slew of complaints against them in the BBB, they lie, and as I've described, they steal. No one should seek to have an auto loan with a company like Security Auto Loans. They are a collective insult to their industry.
This report was posted on Ripoff Report on 06/25/2014 11:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Security-Auto-Loans/New-Hope-Minnesota-55428/Security-Auto-Loans-SAL-Wrongful-reposession-of-loan-vehicle-car-New-Hope-Minnesota-1157409. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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