- Report: #1003918
Report - Rebuttal - Arbitrate
Complaint Review: security gate
security gate701 concord rd knoxville, Tennessee United States of America
security gate gate & fence, Underground fence Repair of electric gate to home or better the lack of repair with many promises to come back. knoxville, Tennessee
After several attempts to contact him he came back with a new opener for emergency vehicles that would open the fence when it hears a siren. We had inquired about such a thing so we agreed and paid him $800.00. We asked about the new sensor and was told still not in. After he installed the new device he went to test it and NOTHING would work. He kept working to try to correct the problem . He then asked me if I had the owners manual so he could take it home to review all his connections were right. I express concern that the fence would not now work and he said he would be back tomorrow to make the repair. I also expressed concern about the manual having all of our codes written down in it and he assured me they were safe.
Now it is January 2013 and after at least 25 calls he finally returned our call to tell us he was having problems with his heart, and as soon as he had his pacemaker put in in just a couple days he would be there to make the repairs. As of this 26th. day of January 2012 and another couple of calls today hearing his voice mail announcing his business under another name called gates and fencing it is clear to us he will never return. Our main concern is him having our codes. Never Never use this man under any circumstances for sure one thing he will rip you off.
This report was posted on Ripoff Report on 01/26/2013 01:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/security-gate/knoxville-Tennessee-/security-gate-gate-fence-Underground-fence-Repair-of-electric-gate-to-home-or-better-t-1003918. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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