- Report: #886475
Report - Rebuttal - Arbitrate
Complaint Review: securitysystems.com
securitysystems.comInternet United States of America
securitysystems.com Bill Mullen Spy pen, dash cam, securitysystems.com, securitysystems.com , Bill Mullen Internet, Internet
*Consumer Suggestion: Believability
*Consumer Comment: Just received a Dash Cam from SecuritySystem
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I purchased their supposed "top of the line" spy pen and their dash cam best resolution dash cam. I received them fairly quick although they did overcharge me for shipping, most competitors offer free shipping this company charges twice if not three times the actual amount, but I went ahead and bought these products anyway believing their lies on their website.
When I received them it looked like a 12y child had put together the instructions, I mean really you are going to charge such large amounts of money and give such unprofessional crappy instructions? So after messing around with the product I decided to give them a call to get a little more help, I was SHOCKED on how rude they were, they would not listen to what I was asking and told me to speak faster because they have "thousands of other customers waiting" as soon as he said that I said if that was the case wouldn't you hire more people to answer the phones or at least give better instructions. He went on a rant how he has who knows how many years of experience and customers blah blah, that's all his website states how many years he has been in business and customers but when you actually digg deeper you will find reports all over the net pretty much stating the same thing of how rude and cocky this person is. Just goolge "secruitysystem.com" or "securitysystems.com reviews" So after worthless banter from them it comes to discover one of the units was defective, so much for his .001 defect rate! I decided I did not want to deal with him not his products any more and ship everything back he accused me of breaking it and hung up the phone! I had to file a claim with PayPal to get my money back from securitysystems.com.
Basically this guy bill and his wife Janice or whatever they are straight up con artists, all the crap they say in their website are all lies, the video quality on the pen was sub par at best and the dash cam saying highest resolution in the world? Like really since when 1280x760 is the highest resolution for a camera, I have a little cannon that records in 1920x1080 to what I remember from 3rd grade math 1920x1080 is better then 1280x760 and guess what plenty of their competitors sell dash cams that are 1920x1800. Also all those unsolicited reviews he has on his website he pays $40 bucks a pop for. For $40 dollars I would also call a 800 number and say my piece of crap works like a charm if I actually kept them.
So from what I can see this is a company selling products that are normally sold for 40 - 60 dollars marks them up 5 times then tells you their are different because they are more expensive! This guy is laughing all the way to the bank. Well you lost my business guy and anybody I know. If you are reading this check out this company name by goggling it you will see what kind of a businessman this guy really is.
This report was posted on Ripoff Report on 05/22/2012 02:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/securitysystemscom/internet/securitysystemscom-Bill-Mullen-Spy-pen-dash-cam-securitysystemscom-securitysystemsco-886475. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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