• Report: #691663

Complaint Review: securitysystems.com

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sun, February 06, 2011
  • Updated: Wed, June 22, 2011

  • Reported By: HiTechGuru — United States of America
securitysystems.com
Internet United States of America

securitysystems.com Bill Mullen worst spy pens ever Boston, Internet

*Consumer Comment: junk

*REBUTTAL Owner of company: Camera Pen

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Wow, securitysystems.com, has the worst spy camera's on the market. Their spy camera stopped working after 1 week and they continue to refuse to give me a refund. All their testimonials and reviews are all fake. There is absolutely no law enforcement agencies using their cameras, like they claim. Pure garbage. They claim their products aren't from china. This is another lie. The pens are so poorly made they must be from there. Then they have the audacity to charge $200 for a $10 chinese  made spy pen--Stay far away.

This report was posted on Ripoff Report on 02/06/2011 04:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/securitysystemscom/internet/securitysystemscom-Bill-Mullen-worst-spy-pens-ever-Boston-Internet-691663. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on securitysystems.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

junk

AUTHOR: george andrews - (United States of America)

I bought the 8 gig pen and it lasted 1 and a half months before it broke and it was replaced even though i was accused of breaking it. The replacement lasted a whole 2 and a half months and i was refused a replacement because they claim their "technician" said the original was attacked by a virus on my computer. I build and repair computers and I can`t even remember the last time I had a virus. The owner of this company is a liar and is very difficult to deal with. 200 dollars for a 10 dollar pen.
Respond to this report!
What's this?

#2 REBUTTAL Owner of company

Camera Pen

AUTHOR: Mr. Nice Guy - (USA)

I have been in the alarm and surveillance business for over 30 years.  Our e-commerce site operating since 2005 has sold literally thousands of products including to date over 7,000 spy pens. I imagine if you've dealt with tens of thousands of customers you're bound to have some people that you can't please or perhaps unfortunately just dropped the ball. I just noticed this complaint and it conspicuously has no name, just techno geek or something. We have a very clear concise return policy as well as a one year warranty.  Anyone can return any purchase within the first 15 days regardless of the reason for a refund so I find this complaint puzzling. The testimonials on our site are 100% genuine and I challenge ANYONE to listen to these live called in comments and not be 100% convinced they are real and come from people all over the U.S.  They are not solicited and come from customers that are so satisfied that they go back to our site to seek out the testimonial tel. #.  There are dozens from law enforcement and again I challenge ANYONE to listen to these and express doubt they are fake.  As far as we claiming our products are NOT from China.  I find this bizarre because we go to great lengths to Explain that most of our products are INDEED from China. On the links presenting the Spy Pen Our "no name" unhappy past customer purchased is excruciating information regarding our close QC process in BUYING THESE SPY PENS FROM CHINA.  In the "About Us" link there is also details about me the owner being married to a Chinese woman and dealing with her nephew in procurring, sourcing and QC on all our imported products from China.  There is NO mention, suggestion, or even the slightest insinuation that these spy pens are manufactured anywhere BUT CHINA.  Lastly our spy pens are found in 4 models with different modes; $129; $149; $169; & $189.  In closing my rebuttal to this unhappy customer I stand by my opening comments that I have personally dealt with tens of thousands of customers and it is impossible to be in bussiness and not have a complaint.  I (we) have very, very few. A testament on the way I do business. Our unhappy customer also signed his name; Techno Geek.   I am not privay to any of his complaints but tech geeks are typically the hardest customers to please.  Maybe he thought his spy pen was a $15,000.00 professional H.D. camera for network broadcast.   I rebut and have explained all his claims. Our return policy is not as he described it, our testimonials are real and we never made a claim in writing or verbally that the spy pen was made in the U.S.   I'm sorry you(he) is unhappy but again he is techno geek.  Respectively, Bill Mullen   Owner
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory