- Report: #1072772
Report - Rebuttal - Arbitrate
Complaint Review: Sedona Dry Cleaning
Sedona Dry Cleaning2330 W State Route 89A Sedona, Arizona USA
Sedona Dry Cleaning dry cleaning, sedona, arizona, burnt garment, ruuned clothes, dry cleaner, sedona dry clean, Sedona Arizona
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→ SEDONA DRY CLEANING ← Located Safeway Plaza ---Please...DO NOT GO HERE!
They totally ruined my Pottery Barn Furilicious Bean Bag cover. They BURNT it! I just took it back to them and the clerk said.. "The owner is out of town, there isn't anything we can do..and then laughed at me."
I took it in without any stains..now it has 2 LARGE actual burn marks. Probably from being in some type of dryer? Definitely burnt but I don't understand how or why?
The clerk saud she didn't get a chance to inspect the item prior to sending it off. I said, then how can you call me a liar when you didn't inspect it in the first place? The clerk smelled the burn marks (which are two circular burns about the size of dinner plates). She said "they dont smell burned to me". So, there you have it.
Well.. it cost $40..they won't refund..and the cover by itself was $100. So..if you want to spin the wheel of fortune and take a shot that maybe your garment will come back to you actually cleaned and not burnt and ruined..be my guest.
Shame on Sedona Dry Cleaning.. they just BURNED another local.
This report was posted on Ripoff Report on 08/03/2013 11:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sedona-Dry-Cleaning/Sedona-Arizona-86336/Sedona-Dry-Cleaning-dry-cleaning-sedona-arizona-burnt-garment-ruuned-clothes-dry-cle-1072772. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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