- Report: #626206
Report - Rebuttal - Arbitrate
Complaint Review: Select Blinds - SelectBlinds.com
Select Blinds - SelectBlinds.comGilbert, Arizona United States of America
Select Blinds - SelectBlinds.com Deceptive practices - $75 for oversized shipping that wasn't really oversized Gilbert, Arizona
*UPDATE Employee: Our prices are the best, and we guarantee it.
*UPDATE Employee: Oversize Fees
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I ordered blinds from selectblinds.
One of them is a little longer - I'm not surprised that it might cost more to ship.
However, at the end of the checkout, they added $90 for oversized shipping! When I received the item - it wasn't actually that big - even without any discount from fedex, it would only cost $25 to ship via fedex ground (the service they used)
When I asked about this gouging - they said it was for "additional insurance, paperwork, and handling"
That's a ripoff in my book - especially for a site that screams about free shipping everywhere you look on their site.
I traded 4 email with their customer service and they refused any kind of adjustment or accommodation.
This report was posted on Ripoff Report on 07/23/2010 12:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Select-Blinds-SelectBlindscom/Gilbert-Arizona-/Select-Blinds-SelectBlindscom-Deceptive-practices-75-for-oversized-shipping-that-wa-626206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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