Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1320500

Complaint Review: Selene Finance - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Curtis — Grand Junction Colorado USA
  • Author Confirmed What's this?
  • Why?
  • Selene Finance Nationwide USA

Selene Finance CitiMortgage profit by denial of communication Houston Texas

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

In March of 2013, I filed a complaint with the CPFB regarding my 2nd mortgage account with Citibank. My statement pointed out that not even a dollar of my monthly payments of $363.00 were going toward the principal amount.

From that date, getting any information from Citibank, or CitiMortgage – holding the primary mortgage – became impossible.

Fast forward to the present. My principal mortgage climbed from a balance of approximately $48,000 due to $61,000 and climbing. The added $13,000 is a combination of back-escrow and more than $6000 labeled simply “interest.”

Along the way, CitiMortgage attempted to auction off my house without notification in July 2015. At the last minute, the Virginia Attorney General’s office helped me stop the auction by a “back-door” means because it was plainly illegal.

I was suddenly enrolled in a HARP application, and told that I would have a reinstated mortgage after the 3rd trial payment, due November 1, 2015. On November 3, 2015 – once my payment cleared – Citibank/CitiMortgage sold my loan to Selene Finance, presumably for “collection”. In March of this year, I signed a “modified” mortgage, at the same interest, with Selene Finance. Despite requesting an accounting of my loan history from Selene since last November, as well as a series of complaints to the CFPB, I still have yet to receive even a monthly statement of my account. I have now learned that a bankruptcy I filed in 2007 – which excluded the mortgage anyway – was used as the excuse for not communicating with me. I remain in foreclosure status so Selene can gather more “interest”, as well as preventing me from making any progress on my still-growing balance. I am on Social Security Disability, so private legal help is out of the question. I do not meet the poverty requirements for legal aid. The Consumer Financial Protection Bureau has proven to be only a dead-end conduit to someone at the suspect mortgage company for a prepared response.

 

My question is:

Is there any avenue by which I can have this abuse by two mortgage companies investigated by a law enforcement agency? It seems impossible that this would only happen to me alone. So is this business as usual? Since there is no individual at the mortgage company held accountable for a long string of alleged “mistakes”, will I simply be robbed again anyway?   

This report was posted on Ripoff Report on 08/03/2016 01:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/selene-finance/nationwide/selene-finance-citimortgage-profit-by-denial-of-communication-houston-texas-1320500. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now