- Report: #594363
Report - Rebuttal - Arbitrate
Complaint Review: Self Help Works, Inc
Self Help Works, Inc135 West Spruce Street San Diego, California United States of America
Self Help Works, Inc Lou Ryan Fraudulent Credit Card Charges San Diego, California
*UPDATE Employee ..inside information: NOT a Fraudulent Transaction - Here's the Truth
*UPDATE Employee ..inside information: The Truth Explained - NOT A Fraud
*REBUTTAL Owner of company: SelfHelpWorks is an A rated BBB accredited company
*Consumer Comment: Doubtful.
*Consumer Comment: We the consumers suffer
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The following company, owned by "Lou Ryan (619) 296-1801, firstname.lastname@example.org is a third party vendor that obtains credit card information illegally upon completion of an online order with http://www.lipozene.com/. Even if you click the option NOT to sign up for any additional services, or if you cancel your order prior to actually submitting it, the company http://www.selfhelpworks.com/ obtains your account information and begins charging monthly fees ranging from $19.95-$24.95 for a service it never tells you about. Lipozene knows NOTHING about this - they are not in a partnership with this company. this company steals your information and then claims that you chose to sign up for a "self-help" group online. This is preposterous!! When you contact the company at (619)296-1881, no one will tell you the name of the company or where they are located. The list of complaints is astronomical and the BBB has listed this company with an "F" rating. I am in the process of disputing $124.95 on a credit card that I have not used in years, with a zero balance, other than what this company has stolen fraudulently.
Here is a small sample of the complaints below:
Better Business Bureau rating of an "F":
My hope is that folks in our area will hear of this scam and avoid dealing with this company, if at all possible. I have been told for 2 weeks that my refund has been processed; however, it still hasn't. Each time I call the company, I am told that the previous person I spoke with is no longer with the company or that they have no knowledge of an employee by that name. It is so incredibly frustrating to feel this violated, and to have to close an account I have had for years, all because a third party vendor decides to be unethical in how they choose to make money. It should be a crime to operate a company in the United States of America under such shady practices.
Thank you for your time and I hope that I have helped even one person avoid this nightmare.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 04/18/2010 12:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Self-Help-Works-Inc/San-Diego-California-/Self-Help-Works-Inc-Lou-Ryan-Fraudulent-Credit-Card-Charges-San-Diego-California-594363. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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