- Report: #442600
Complaint Review: selfhelp.com
| selfhelp.com www.selfhelp.com
Internet U.S.A. |
|
selfhelp.com mysterious unauthorized debit from my checkcard allegedly associated with my Bromalite trial order Internet
*UPDATE Employee: Resolution Offer
*UPDATE Employee: Please Contact Us So We Can Clear Up This Issue
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I also went to www.selfhelp.com on the Internet and saw a generic looking website, like a placeholder kind of site with no company or contact information on it anywhere. Very bogus and fraudulent appearance. Beware!
Y
Hampton, Virginia
U.S.A.
This report was posted on Ripoff Report on 04/10/2009 01:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/selfhelpcom/internet/selfhelpcom-mysterious-unauthorized-debit-from-my-checkcard-allegedly-associated-with-my-442600. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Resolution Offer
AUTHOR: Customer Service Administrator - (U.S.A.)
SUBMITTED: Wednesday, May 13, 2009
I apologize for any misunderstandings that might have occurred when you were purchasing your dietary supplements online. Fit Factory is a companion program that comes with various products of this type. It offers our customers a personal trainer you can converse with daily, exercise flash galleries and inspiration articles; it offers links to recipes and menu planning. This program also offers a variety of diets for special needs that can be customized to fit your weight loss goals.
All pertinent information is provided to the customer before entering any method of payment information for the supplement. This provides access to all the terms and disclosures as well as Customer service numbers for the product and the companion program that accompanies it for great support and success with your product.
Unfortunately, we are unable to locate an account for this customer as there is limited information on this post.
You mentioned you've already contacted customer service, and if feel you were not treated fairly, or would like to discuss additional issues, please contact me directly at 435-773-1795 or you may email me at customerservice@cshelp.org and I will promptly respond. In order to best assist you, please provide me with your name, zip code and a current phone number where you can be reached.
If you are another customer reading this and you have tried customer service and feel that we have failed you, or you feel you were mistreated in any way, please call me directly and the number above, or the customer service email, and I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
#2 UPDATE Employee
Please Contact Us So We Can Clear Up This Issue
AUTHOR: Conniea78 - (U.S.A.)
SUBMITTED: Tuesday, May 12, 2009
Falon, CSM
Bromalite

