• Report: #813008

Complaint Review: sellandrecycle.com

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  • Submitted: Thu, December 22, 2011
  • Updated: Fri, January 27, 2012

  • Reported By: thedon3 — pearl river New York United States of America
sellandrecycle.com
Internet United States of America

sellandrecycle.com They have not issued my payment for $51.00 for my old cell phone as they promised. Internet

*REBUTTAL Owner of company: Update

*Consumer Comment: Contact Information for sellandrecycle.com

*UPDATE Employee: Wish to solve issue..

*Author of original report: Still A Scam

*REBUTTAL Owner of company: Never Received Messages

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They are a cell phone recyle internt company. They recievd my cell phone on 12/5/2011. They were to issue a $51.00 payment five days after recving the phone. I have sent them many email about my payemnt to whcih I have not recieved any respone. Ther is np phone number ophysical address listed on the web site. I still have not recieved my payment of $51.00. They are a scam

This report was posted on Ripoff Report on 12/22/2011 12:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/sellandrecyclecom/internet/sellandrecyclecom-They-have-not-issued-my-payment-for-5100-for-my-old-cell-phone-as-th-813008. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 2Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Update

AUTHOR: SellandRecycle.com - (United States of America)

Can you please provide us with your info or call us to solve this problem. 

I am not sure why you are not contacting us to solve this issue and rather continue to post messages on
this site.

We are a legitimate company and wish to compensate you for your recycled item, we only need you to contact us. Please call us tomorrow at 305-433-2171

Thank  you.
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#2 Consumer Comment

Contact Information for sellandrecycle.com

AUTHOR: Angry Customer - (United States of America)

I finally track them down through the BBB in San Francisco: http://www.bbb.org/greater-san-francisco/business-reviews/cellular-telephone-equipment-and-supplies/cellular-wings-in-san-francisco-ca-378875. The BBB clearly shows both Cellular Wings and sellandrecycle.com owned by Giovanni Gastelum

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#3 UPDATE Employee

Wish to solve issue..

AUTHOR: SellandRecycle.com - (United States of America)

Hello,

Can you please email us to info@sellandrecycle.com or go to the home page and click on our support button to open a ticket so we can solve this problem. We apologize for any inconvenience this may have caused you. We are not sure why you feel we are a ripoff. We wish to pay you for your phones and clarify to see what happened to your assessed items.

Thank you for your understanding.
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#4 Author of original report

Still A Scam

AUTHOR: thedon3 - (United States of America)

The owner stated he never recieved the emails, I use his own site to send the contact information. He can check my email vs the payments. He is a scam artist
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#5 REBUTTAL Owner of company

Never Received Messages

AUTHOR: SellandRecycle.com - (United States of America)

Hello,

We have customer service representatives that answer all emails that come in. We are not sure why you did not receive a response. We are not here to take advantage of anyone. Please  email me to giovanni@sellandrecycle.com and let me know your information so that we may locate your phone and release payment. We assure you war are not taking advantage of anybody. You can also call us at: 305-433-2171.

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