- Report: #1107040
Report - Rebuttal - Arbitrate
Complaint Review: Sensibly Slim
Sensibly Slim2122 S 950 E Provo, Utah USA
Sensibly Slim, SS Green Coffee Extract,Columbian Green Coffee Bean Extract Offered free sample, just pay 5.95 shipping, 10 days later $89.95 charged to my credit card Provo Utah
*Consumer Comment: I Agree & I'm Angry
*Consumer Comment: I gues that's the M.O. of this ompany
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i ordered a free sample of the Columbian Green Coffee Extract, paid 5.95 shipping, 10 days later a Recur charge of 89.95showed up on my credit card.
I contacted my bank who contacted the Sensibly Slim company in Provo, UT, and was told that in the original online order I had agreed to a 89.95 monthly membership, although I did not see that in anything when I ordered the "free" sample. They also said that I had a certain number of days to cancel my membership and since I didn't they had charged me the 89.95. i I I told them I did not agree to any membership and did not authorize any charge of 89.95 to my card. They offered me a 50% refund, then they said they would process a 75% refund to my card and not charge anything else to my card.
I had my bank dispute the entire transaction on my card and I'm waiting for the results, I would not recommend this company to anyone.
This report was posted on Ripoff Report on 12/14/2013 01:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sensibly-Slim/Provo-Utah-84606/Sensibly-Slim-SS-Green-Coffee-ExtractColumbian-Green-Coffee-Bean-Extract-Offered-free-s-1107040. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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