- Report: #1162841
Report - Rebuttal - Arbitrate
Complaint Review: Sentry Marketing
Sentry Marketing13463 Torrington Dr Frisco, Texas USA
Sentry Marketing Secret Shop Company Does Not Pay! Frisco Texas
*REBUTTAL Owner of company: Shopper Payment Issues
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I work part-time as a Secret/Mystery Shopper. I contract out to several companies. Sentry Marketing has a documented payment process, promising to pay for shops withing 45-60 days following the completion and acceptance of a shop.
I sent an email to the support desk, asking why it took so long to get paid. That must have hurt someone deeply because they blocked all shops from me and I was not able to shop for them again.
I have proof that they took way longer than even the ridiculous 60 days to pay, almost three months in most cases. I have finally been paid for all shops that I completed for them, but they are an extremely unprofessional company who cannot take constructive criticism.
In my complaint, I named off at least 8 other companies who I shop for and gave them pay dates that were anywhere from 7-21 days for payment.
I'm not sure if they have cash flow issues, but 2.5-3 months to pay for work is just wrong. They need to update their website to indicate that they are a one-man shop and can't manage their money.
I am certain that they are paid within 30 days by their customers, but they don't pass that along, I guess they go to the track with my money.
This report was posted on Ripoff Report on 07/17/2014 10:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Sentry-Marketing/Frisco-Texas-75035/Sentry-Marketing-Secret-Shop-Company-Does-Not-Pay-Frisco-Texas-1162841. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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