- Report: #1104094
Report - Rebuttal - Arbitrate
Complaint Review: Sharp Electronics Corporation
Sharp Electronics CorporationMahwah, New Jersey USA
Sharp Electronics Corporation Hired untrained delivery team to delivery TV which caused $2000 of damage to my home Mahwah New Jersey
*General Comment: WRONG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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On August 23, 2013, the Sharp 80LE857U television which I purchased on July 7, 2013 formed a permanent red line down the middle of the screen. I immediately called Sharp to report the issue and was told that since this issue was not repairable but the TV being under a 1 year warranty, they would send me a replacement television. Sharp Electronics hired NVC Logistics to deliver and install the replacement television, as well as take away the defective unit. An NVC delivery team of 3 arrived at my apartment at approximately 8:00AM on Saturday, September 14, 2013 with a replacement television. The defective television was wall mounted in my living room, with a 50 foot in-wall HDMI wire and power cable plugged into the TV.
The delivery team which Sharp Electronics hired was untrained in the handling of electronics and neglected to remove the HDMI wire and power cord from the defective unit. [continued below]....
This report was posted on Ripoff Report on 12/03/2013 05:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sharp-Electronics-Corporation/Mahwah-New-Jersey-07495/Sharp-Electronics-Corporation-Hired-untrained-delivery-team-to-delivery-TV-which-caused--1104094. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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