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Report: #1248869

Complaint Review: Shell Station - Austin Texas

  • Submitted:
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  • Reported By: Defarge — Austin Texas USA
  • Author Not Confirmed What's this?
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  • Shell Station 6511 Brush Country Austin, Texas USA

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On its big signs outfront  this Shell station (Wm Cannon and Brush Country) always matches the 'regular' gasoline price of the Valero Station across the street from it but then gouges its customers by 'marking up' its mid-range octain and high range octain gas prices by over 50 cents a gallon over what the Valerio station charges.

It counts on its customers being stupid and not checking the un-advertised prices on the mid-range and high range gasoline against the Valero station. I have delt with this Shell station  for months and never thought to suspect the owner of such misleading tactics. My car requires mid-range octain gas and last night after filling up my car at the Shell station I just happened to take the time to drive through the Valero station to check the mid-range octain price and was shocked to find that I had paid over $ 10.00 more to fill up my car at tthe rip-off and misleading Shell station across the street.

 

I then decided to check the mid and high range prices at the Shell station on HW 290 West near William Cannon as well as the Exxon station on HW 290 West and Camp Ben McCullough Road. Both these stations had thier regular octain priced the same as the Rip-Off Shell station on Brush Country. But to my pleasent surprise they both had also discounted thier mid and high range gasolines consistant and fairly with the regular range advertised price. I would have paid over $10.00 less to fill up at either of these stations. The Exxon had the best price for mid-range and high-range gasoline by the way.

This report was posted on Ripoff Report on 08/16/2015 09:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/shell-station/austin-texas-78749/shell-station-price-gouging-austin-texas-1248869. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Never assume

AUTHOR: coast - (USA)

POSTED: Monday, August 17, 2015

They were not misleading. You assumed the midrange was not a high price based on the price of a different product. Never assume.

Merchants have the right to charge whatever they want for their goods and services; therefore, you were not ripped off. The gas was easily available elsewhere; therefore, you were not a victim of price gouging.

The word is octane not octain.

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#1 Consumer Comment

All THEIR Fault, Right?

AUTHOR: Jim - (USA)

POSTED: Sunday, August 16, 2015

All you had to do was look at the pump to see what the price of the gas is and if you don't want to pay that price, you drive away!  Since it was YOU standing at the pump, YOUR eyes which could have seen the price then please tell us how its THEIR FAULT when YOU weren't a smart consumer?

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