- Report: #1140304
Report - Rebuttal - Arbitrate
Complaint Review: Shenzhen Boyao Optoelectronic Technology Co, LTD
Shenzhen Boyao Optoelectronic Technology Co, LTD4th floor, block B, Donghao Industrial Park 286-2 Shenzhen, China
Shenzhen Boyao Optoelectronic Technology Co, LTD Sold Bad LED Tubes and will not honor warranty Guanlan Town, Shenzhen China
*REBUTTAL Owner of company: Wrong placing order, wrong connecting Voltage
*Author of original report: Bad Manufacture
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Shenzhen Boyao Optoelectronic Technology Co, LTD.
4th floor, block B, Donghao Industrial Park
286-2 Sili Road, Guanlan Town,
As a manufactures rep in the LED world we rely on our manufactures to prodive us with quality products and service to pass on to our clients.In the past few years we have spent thousands of dollars to research manufactures. We order small shipments first, test them and take them apart. We do this to see just how well they are built.
However it is a tricky business. Some Chinese manufactures will send a well built product if they know you are testing them. [continued below]....
Warranty of course is a big issues at time needed. We spend thousands each year in shipping. However for this one manufacture Shenzhen Boyao Optoelectronic Technology Co, LTD they have there own set of rules. They will not ship new replacement LED tubes nor will they give your money back. We have caught them in so many lies it is disturbing to the Chinese community.
So if you buy products from this company you have been warned!
This report was posted on Ripoff Report on 04/20/2014 04:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Shenzhen-Boyao-Optoelectronic-Technology-Co-LTD/Shenzhen-/Shenzhen-Boyao-Optoelectronic-Technology-Co-LTD-Sold-Bad-LED-Tubes-and-will-not-honor-wa-1140304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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