• Report: #1140304

Complaint Review: Shenzhen Boyao Optoelectronic Technology Co, LTD

  • Submitted: Sun, April 20, 2014
  • Updated: Sun, April 20, 2014

  • Reported By: K. Diemer — Salem Oregon
Shenzhen Boyao Optoelectronic Technology Co, LTD
4th floor, block B, Donghao Industrial Park 286-2 Shenzhen, China

Shenzhen Boyao Optoelectronic Technology Co, LTD Sold Bad LED Tubes and will not honor warranty Guanlan Town, Shenzhen China

*Author of original report: Bad Manufacture

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Shenzhen Boyao Optoelectronic Technology Co, LTD.




 4th floor, block B, Donghao Industrial Park

286-2 Sili Road, Guanlan Town,

Shenzhen China


 As a manufactures rep in the LED world we rely on our manufactures to prodive us with quality products and service to pass on to our clients.In the past few years we have spent thousands of dollars to research manufactures. We order small shipments first, test them and take them apart. We do this to see just how well they are built.

 However it is a tricky business. Some Chinese manufactures will send a well built product if they know you are testing them. [continued below]....

..... Then at time of larger order they will use less quality parts. For the most part we only work with a few reliable manufactures after weeding out the rip off manufactures. We do provide quality long lasting LEDs only because we are careful.

Warranty of course is a big issues at time needed. We spend thousands each year in shipping. However for this one manufacture Shenzhen Boyao Optoelectronic Technology Co, LTD they have there own set of rules. They will not ship new replacement LED tubes nor will they give your money back. We have caught them in so many lies it is disturbing to the Chinese community.

So if you buy products from this company you have been warned!

This report was posted on Ripoff Report on 04/20/2014 04:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Shenzhen-Boyao-Optoelectronic-Technology-Co-LTD/Shenzhen-/Shenzhen-Boyao-Optoelectronic-Technology-Co-LTD-Sold-Bad-LED-Tubes-and-will-not-honor-wa-1140304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Bad Manufacture

AUTHOR: K. Diemer - ()

For the past few weeks we have tried our best to resolve any issues with this manufacture. The end result is, on our final order we optained a 30% failure rate with this company. They responded by needing all types of testing.


View this link to see how much we like their tubes.

They continue to side track us with threaten e-mails. So we posted a video of their bad tubes laying on the ground with us running over them in a truck. They went on to say they will send a few tubes to replace the bad ones. Well if they produce such a bad product why in the world would we want more of them? We would not.

If we face a simular issue here in the USA more than likely we would receive a refund. Not with these guys. You can bet your bottom dollar they will continue screwing over the consumer! Lets put an end to this company. Drive them out of business.

They even admitted in an e-mail they sent another customer a shippment with only a 10% failure. Get a clue! We deal with many Asian manufactures, most of them do a great job for us. This company is on our scope.




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